Training the Interpreter Trainers

We just completed the first interpreter training program for bilinguals i.e. people already fluent in ISL (Indian Sign Language). This was a bridge course over 9 full on days. Many cups of Chai were quaffed to get us through these manic days. There may also have been a few rounds of cake...

ASLI was funded by VSO to provide this pilot course in Delhi followed by four more courses around the country. The idea was that I would write the course along with Arun Rao, the President of ASLI, who has delivered courses before. We amassed training resources such as ISL clips and started with language assessments last Monday. We’d already hand-picked our first cohort to cover a range of experiences and locations. Some of whom will become our first interpreter trainers. We then invited a few Deaf people with linguistic training to become our first batch of Deaf trainers.

In the reality of the classroom I was able to gain more insight into what the interpreters needed. Each night I went home to make notes on the days training and to prepare for the following day. Some of the material was pitched too high and I have tons of scribbles reminding me how the course will be changed for the next batch.

The definite highs were being able to observe and give people feedback. One participant said she had never had feedback in 15 years of working as an interpreter and felt she had gained a lot from the course. I’m really happy we managed to cater for both new and experienced interpreters. Everyone agreed the practicals were the most fun so next week I am working on more ideas to get people active in the classroom. I believe we have given these interpreters practical tools and information that they can use out on the job. As this was my main placement objective I am so pleased we have completed the first course successfully and have feedback so we can make improvements.  

It doesn’t end there. On the third day of training we got word that the government had approved our training. This means interpreters passing the course will be able to get an ‘A’ Level certificate with the government. The ‘A’ level is the first qualification with ‘C’ being the highest available. At least 3 of our first batch are already at ‘C’ level standard or above. ASLI is working on getting higher level qualifications as both interpreters and Deaf people recognise this is not yet enough.

Most ‘A’ and ‘B’ level courses offered consist of ISL teaching only and little interpreter training. Although our students can only get the ‘A’ certification at the moment, we have given them a grounding in ethics, more coping strategies for when they are in high pressure situations, information on how to better work with Deaf people and a chance to practice in a safe environment.

Along with the news of certification came funding to carry out an additional five courses making ten in total with the VSO funding. ASLI will now be able to create up to another 130 interpreters in this programme of training that will looks to continue long after I have left India. ASLI also has the potential now to build on the first using evaluation programmes and further courses taking ‘A’ level interpreters through to ‘B’ then ‘C’. The ultimate aim is getting higher level courses in place and jobs for interpreters. India’s interpreting profession is still going through its first baby steps and like a proud parent (or rather participatory cousin) I am happy to be here to experience it along side everyone.    

Cleaned Out

One plus of living in India is having hired help. You feel slightly embarrassed you’re paying someone the equivalent of £15 a month to clean every morning but you obviously get used to it surprisingly quickly. It’s a relief to have help as Delhi’s dust gets everywhere. Surfaces have to be wiped and floors swept and mopped daily or everything gets covered in a layer of brown.

Our allowances don’t cover luxuries but for me a cleaner is a necessity that gives me more time to relax, exercise and keep in touch with home. I like to go with the old argument that you are contributing to the local economy and spreading moolah around. One friend here has a huge house shared by 5 adults, 3 children and requires around five hired help, each with specific tasks, from drivers to maids to cooks. In these larger households, each domestic aide has their specific duties and they operate to a clear pecking order. That’s a creation of one job per adult. Our landlady tells us it’s harder to get the staff these days. They want more money, they know they can get more and they take long periods of leave to visit their families back home in the rural areas of Uttar Pradesh, Bihar and Orissa to name but a few of the poorer states.

Our old cleaner was a cheeky 25 year old man-child. We thought he was about 17 until he said he had a wife and child. Trips to the bathroom meant you weren’t following him round the house. He would then miss out on the sweeping and wash the dirt round the floor instead. On the days he finished in 20 minutes flat you knew he had skipped on a few chores. The landlady would tell us we had to be firm with him and follow him around. They had known him since he was a teenager and use to work for them in Uttar Pradesh. Apparently since moving to Delhi he had been mixing with other cleaners and was no longer the obedient boy they once knew.

We’ve had a new cleaner for a month or so now. She is an older lady who chats away to me in Hindi that I only vaguely understand. She knows I don’t as I have a random vocabulary and little grammar. My responses when I do understand tend to be of the two word variety. Still she chats away and I love her for it. It’s much better than moody version one. We even giggle when she can’t get doors open as she is so slight. Mostly there seems to be a mutual respect that was woefully absent with the last light-fingered cleaner. He used to pick things up and look lovingly at them until told off and once it looked like he was trying to pinch a cell phone.

With our new cleaner it’s very simple. She cleans, we pay her. If she wants time off she gets it. I do my best to understand and shake my head apologetically when I don’t. If she needs something, she’ll say. After months of struggling with the other one it’s a relief that we have a cleaner who fulfils their part of the bargain and we are once again supporting a small part of the local economy.

A Million Dollar Success

You may have seen my Twitter or Facebook updates already in which case you’d know: I have had a pretty damn good week.

The main aims of my VSO placement was to set up interpreter training and deliver this in a few cities across India. The other was to develop the Indian Association of Sign Language Interpreters (ASLI) and the interpreting profession in general.  

For the last three months I have had my head down creating the training which we start delivering tomorrow to our master trainers in Delhi. They’ll be a few more dates round the country including Kolkata in West Bengal and Coimbatour in Tamil Nadu. One pressing issue was to get the training certified. I wrote my first government proposal a few months back. This was delivered in person as Arun and I went to meet the ministry concerned. We explained the course had the highest content of interpreter training that India had seen so far. Many courses have so far concentrated on ISL skills. I had word on Wednesday that the training should be confirmed next week as receiving accreditation which means interpreters passing the ASLI course will be eligible to register with the government. There is still much work to do on registration and standards but this is an incredible first step to improvements in the current system. This was this week’s first bit of good news.

The second came on Saturday morning. Followers of this blog will have seen an update at the end of July concerning work being done for the proposed ISL academy. I stated then that the proposals I helped to develop were well received by other organisations and the Ministry of Social Justice and Empowerment. Since then there have been a few meetings of the new advisory committee and budgets were firmed up. There was an all day meeting that Arun attended. On Saturday he phoned: the centre has been awarded 80 Crore ($20 million dollars).

This will mean the centre houses one of the biggest Sign Language Linguistics departments in the world. There will be research and training on bilingual education for Deaf children. In a country where very few teachers of the Deaf have any knowledge of ISL this is an incredibly important step. There will be funds to encourage ISL poetry and film production. There will be research and training of sign language interpreting. There will be more employment of Deaf people. The icing on the cake everyone is hoping for is that ISL becomes the 19th official language of India.

I am so proud to have been involved in this project and to have made an impact. For anyone that thought I was on a jolly and didn’t want to donate to VSO, you may do so now by clicking here!

It’s no rest for me though. There’s the Delhi course next week for 15 new interpreter trainers. In between the Kolkata and Coimbatour courses, I have a few weeks to complete my next big job. I will be writing another proposal for the government on providing interpreters nationally. We’re talking about a service for anywhere between 4 – 10 million Deaf people. As the census has never had a separate category for Deaf people, nobody knows exactly how many people are Deaf and use Sign Language.  Those that are need access to medical, legal and financial appointments. School, college and university students need interpreters. The courts and police stations need to be able to call on interpreters at a moment’s notice. With scant provision now, mostly through Deaf organisations, there is no information with which to start. 

After consultations and research I’ll need to work out the logistics of setting up interpreter provision in a country 14 times the size of the UK. I’m finishing up at the end of November and it’s going to be a busy few months. Watch this space. Soon there'll be reports of another million dollar success!

Blogpost for VSO: My Story So Far

So I've been at it again: blogging for others, this time for VSO.

They asked me to write of my experience so far. Now it's been a whopping 9 months it was a good chance to reflect and summarise the work I have been doing and what I am expecting of my remaining few months.

It was great having the VSO UK media team visiting. We had lots of fun taking pics with staff and as it was my first day back from holidays it was a nice way to ease myself back into work and being back in India.

 

You can see some more pics and read the VSO blogpost summarising my antics here.

The Good Life – Urban Vs Rural

It was off to the farmland scrubs of Rajasthan last weekend where I visited a friend in her VSO placement. We’ve often compared placements. She is living with a family in a village of around a thousand people. The family run the NGO, GVNML and she lives with them tucked away in a small part of a beautiful house, barely leaving the compound to venture out for weeks at a time. The surrounding houses are made of mud and most people don’t have a toilet. She’s so well integrated the family treat her as one of them. One of her ‘sisters’ pointed at the field on the outskirts of the village and told me that was the public toilet. She explained people don’t want toilets in their small houses especially when it is so hot. Now I know why there are more mobiles in India than places to do your morning ablutions.

By contrast I am in Delhi, India’s second biggest city and do things like go to the cinema and sing karaoke. The downsides I’ve documented well such as the heat, dust, chaos and the staring. I have access to everything if I want it but my £5 daily allowance doesn’t cover it. Equivalent prices in GBP: a small block of imported cheddar £5, marmite £4, cinema visit £4, cheapish night out with beer £10. These treats are paid for out of savings as the allowance tends to go on locally available food and ever increasing auto costs – well the Commonwealth Games are approaching you know.

How lovely it was to escape to the countryside and visit the family’s farm. Looking out at the green fields, fresh from the best monsoon in 10 years, previously drought-struck Rajasthan looked beautiful. From the back of the tractor it was green as far as the eye could see. I almost got agoraphobia. The nearest I get to lush greenery are the few small parks that I run around trying desperately to get some exercise. This involves dodging mums with babies in strollers talking into mobiles about Indian Idol, older women replete in saris with bright white trainers sticking out at the bottom. There’s usually a 50 something gentleman doing his morning yoga, clearing his throat and hacking something up as I make my way past. Occasionally someone burps, usually incredibly loudly. Luckily I’ve come to find most of these random bodily noises amusing. It’s a kind of acceptance necessary for sanity. Even at 7am the parks are full resulting in a lack of peace, a lack of space or clean fresh air. It can drive you mad and there are times I long for the English countryside, a long hike through fields followed by a glass of red and a Sunday pub lunch. My horse riding lessons in the UK seem like a distant memory.

Out in the sticks you’re more likely to learn a language too as in Delhi people see you coming and speak English. My roti man greets me with a daily ‘Guten Morgen’ even though I’ve told him I’m British three times. It’s all swings and roundabouts here, there's good with the bad, you take the rough with the smooth. It’s India’s extremes. I’d personally find it hard going rural for more than a couple of months so it’s lucky my placement was city based. I take my hat off to all those working hard in their rural placements, having seen firsthand how challenging it can be. They get to see the other side of the country, live closer with people and understand the poverty that affects so many of the rural communities. Being in the centre of things though makes my work more effective in terms of campaigning government and organising events such as interpreter training. I get the city benefits on the side. Dilli’s foibles may drive me mad on an off day but give me karaoke and beer any time; I’m a confirmed city-wallah. 

YouTube Channel Clip - Rotis in Rajasthan (eating breakfast with the family)