Coimbatore - Interpreter Training Course Number 3

There are always some ups and downs in the first few days of the interpreter training. You rock up in a strange new town, unpack and prepare yourself and the trainers for what is to come. You take a long look at the list of names, their backgrounds and talk about their potential.

Some of the people that you thought had promise and you were excited about just don’t turn up on the day: illness in the family, changed minds, live too far away, think because they have done a sign language course they don’t need to learn about interpreting. The last reason is the most disappointing. The primary aim of the training is giving specialised interpreter training to those that have language skills whether they are bilinguals by virtue of having Deaf family or friends or because they may have learnt some sign language already. Sign language and interpreting skills: two different things people.

It’s great when you get random people turn up, those that you thought may never come and they transform over the week into knowledgeable, committed and passionate people. Being in an immersive environment for 9 straight days with members of the local Deaf community, learning from Deaf and interpreter trainers about linguistics and Deaf perspectives makes people’s ISL skills and use of specialised signs shoot through the roof.

We’ve had tons of people having light bulb moments. The guy with a Deaf friend who thinks that Deaf people don’t know very much – he’d only met one Deaf person who’d had a terrible education. A couple of days with our brilliant Deaf trainer and he was a changed man. The teachers are often the best to see. In Coimbatore we were lucky to have three teachers of the Deaf attending. All had worked for a few years and some had a basic level of signing. One broke down and cried on day one. She said going through the sign language assessment that she realised how difficult it is to understand in a different language and how bad it was that she hadn’t used signing with the children for four years. I’ve found that these light bulb moments are the turning point for people. They improve dramatically and often go on to be the strongest advocates of Deaf people and sign language.

As this was the last course I’ll be attending I have spent most of my time refusing to deliver or facilitate sessions in order to watch and play a more supportive role. I’ve been in the background watching, advising and providing input where necessary which gratifyingly has been hardly at all. I was struck down by fever one day and took to my bed in the Deaf Centre in the next room. From there I could hear them all happily role-playing away. When I popped my flushed bedhead into the room to see if everything was ok I was sympathetically told to go back to bed!

After two previous courses and an evaluation process it seems the changes we have made have left ASLI with a course that can be delivered for months to come to many potential or existing interpreters in India. I’m chuffed and really proud of the course content. Dramatic changes occur to participants over the nine days and it amazes me every time I see it. I can’t wait for the day when India gets much longer interpreter training programs. Just imagine the results that will be possible then.

All Aboard...

I was 5 hours into a train journey last week when I managed to get my battery starved laptop on, cranked up the internet and tweeted: …another 37 hours to go. 42 scheduled hours from Delhi to Coimbatore in Tamil Nadu. A cool 2611 km away. That’s nearly two and half times the entire length of my home country, Great Britain.

These long train journeys in India are renowned for running late. As I stood on the platform at New Delhi relishing the freedom of the outdoors several announcements came across the loud speakers: We are sorry to announce the Shatabdi Express is running late by 10 hours and 37 minutes. We regret any inconvenience caused. We are sorry to announce the Puri Express is running late by 8 hours and 23 minutes. We regret any inconvenience caused. The train name usually becomes a bit of a misnomer.

I was lucky though. I left on the morning of the 28th at 11:30 and was due to arrive almost two days later at 05:10 on the 30th. I actually arrived a little after 6am but what’s another hour between friends.

Several snacks, some chatting with my fellow travelers, one of whom was traveling to Kerala and would be on the train for 52 hours, waving at small children who were looking up to my upper berth, a lot of reading and sleeping and it was all over. If you want to see the inside of an Indian train I took a video last year on the Puri Express and it’s up on YouTube. That journey was a monster 34 hours so nothing really.

The most amazing thing about train travel in India is you might lose a couple of days in comparison to the 4 hour flight but the damage to your pocket for over 2500km of travel in 2AC, i.e. air conditioned carriages with only two berths per space (upper and lower) is the equivalent of ₤30. Bargain.

Training the Interpreter Trainers

We just completed the first interpreter training program for bilinguals i.e. people already fluent in ISL (Indian Sign Language). This was a bridge course over 9 full on days. Many cups of Chai were quaffed to get us through these manic days. There may also have been a few rounds of cake...

ASLI was funded by VSO to provide this pilot course in Delhi followed by four more courses around the country. The idea was that I would write the course along with Arun Rao, the President of ASLI, who has delivered courses before. We amassed training resources such as ISL clips and started with language assessments last Monday. We’d already hand-picked our first cohort to cover a range of experiences and locations. Some of whom will become our first interpreter trainers. We then invited a few Deaf people with linguistic training to become our first batch of Deaf trainers.

In the reality of the classroom I was able to gain more insight into what the interpreters needed. Each night I went home to make notes on the days training and to prepare for the following day. Some of the material was pitched too high and I have tons of scribbles reminding me how the course will be changed for the next batch.

The definite highs were being able to observe and give people feedback. One participant said she had never had feedback in 15 years of working as an interpreter and felt she had gained a lot from the course. I’m really happy we managed to cater for both new and experienced interpreters. Everyone agreed the practicals were the most fun so next week I am working on more ideas to get people active in the classroom. I believe we have given these interpreters practical tools and information that they can use out on the job. As this was my main placement objective I am so pleased we have completed the first course successfully and have feedback so we can make improvements.  

It doesn’t end there. On the third day of training we got word that the government had approved our training. This means interpreters passing the course will be able to get an ‘A’ Level certificate with the government. The ‘A’ level is the first qualification with ‘C’ being the highest available. At least 3 of our first batch are already at ‘C’ level standard or above. ASLI is working on getting higher level qualifications as both interpreters and Deaf people recognise this is not yet enough.

Most ‘A’ and ‘B’ level courses offered consist of ISL teaching only and little interpreter training. Although our students can only get the ‘A’ certification at the moment, we have given them a grounding in ethics, more coping strategies for when they are in high pressure situations, information on how to better work with Deaf people and a chance to practice in a safe environment.

Along with the news of certification came funding to carry out an additional five courses making ten in total with the VSO funding. ASLI will now be able to create up to another 130 interpreters in this programme of training that will looks to continue long after I have left India. ASLI also has the potential now to build on the first using evaluation programmes and further courses taking ‘A’ level interpreters through to ‘B’ then ‘C’. The ultimate aim is getting higher level courses in place and jobs for interpreters. India’s interpreting profession is still going through its first baby steps and like a proud parent (or rather participatory cousin) I am happy to be here to experience it along side everyone.    

Travels, Touts and Trauma

After my recent conference my guest speaker and friend, over from the UK, stayed on for a tour of Delhi, Jaipur and Agra. He has Usher Syndrome which means, in his case, tunnel vision as well as being Deaf. For someone with this condition it can be pretty tough getting around. Imagine then visiting India: a place with few pavements, mentalist driving, little awareness of disabilities and a general level of what feels like chaos. There were incidents right from when he arrived at the airport all the way through to when he left.

To start with, we arrived at a hotel round the corner from my house where my guest would stay. I am not allowed male overnight visitors at my flat and this has been written into the tenancy agreement. My landlord is part of a lovely but rather conservative India family who live on the ground floor. The hotel staff looked perplexed to see their new guest arrive. As the two of us chatted in Sign Language they stared. The staff asked many questions and were horrified when he explained that they cannot knock on his door as he will not hear. They didn’t get it at first but then started to realise the implications of his being there and panicked. As I walked back to my pad at 4am, I wondered how this was all going to work out.

Over that week the staring I usually get went to a whole new level. A white woman, using Sign Language and guiding a man around when pavements are bumpy i.e. most of the time, attracts a lot of attention. We had a few near misses with motorbikes and a few occasional collisions with Rickshaw wallahs, a few stumbling off kerbs and autos trying to drive off whilst my friend was attempting to get in. There were some funny moments and some that were pretty stressful.

The Indian ASLI conference went very well. In India the Deafblind community are not so well integrated into the Deaf community so I had to show a few people how to communicate with our honourable guest. Once people had seen hands-on signing or were told about tunnel vision, they just got on with it. Having my guest at the conference proved to be an awareness raising exercise. In fact that is how the whole trip turned out.

With the conference over we headed by coach to Jaipur. It was impossible avoiding touts whilst being a communication guide. I shouted ‘Jao!’ (go away) more times than I have had to so far. When we got to the hotel however, the receptionist started signing away. Turns out he had a Deaf friend. Bingo. A bit later on one receptionist said my guest couldn’t go out alone until we put him straight. Later that evening he successfully went out on his own in the company of a Rickshaw-wallah. Being forewarned about gem scams in Jaipur, he returned safe.

Whilst visiting the City Palace, my guest had his first haggling experience. Later a Deaf man approached us as he worked in the shop and had seen us signing. If you’re Deaf you meet other Deaf people all over the world. It’s a known phenomenon. Some people had no patience but then you can get this wherever you go and whoever you are. Many more though watched our interactions then would try to make gestures so they could communicate directly. Some helped with the job of guiding once they knew how.

We travelled onto Agra to see the Red Fort, Agra town and the infamous Taj Mahal. A place famous for touts and con artists, I knew it wouldn’t be easy. I was lucky to find an auto driver to stay with us for the whole day saving us the hassle of negotiating a price each time. He was very patient and helped out whenever he could. A conman got my guest into the Taj for free as he wanted to take half our entrance fee afterwards. We went in for the cost of my ticket alone and left him outside penniless. There was more being bumped into by passers-by, more stares and logistical nightmares. When you have the beauty of the Taj in front of you though, nothing else is important.

After a late trip on the train back to Delhi we had a day of tourist fun there before my guest went home. Straight to the Red Fort where my guest got another free entry. I declined to go shopping at Janpath. The security guard looked horrified when I said it was just him going in. I told him I would happily accompany my guest if I got in free. This was declined so off I went much to the consternation of the guard.

Later we headed to Old Delhi. My guest got followed, grabbed and no amount of Jao-ing got rid of one man so we ducked into a street food place for a samosa and a lassi. Once replenished I negotiated a rickshaw so we could be cycled around the chaotic streets. When we got out our Rickshaw wallah tried to rip us off and wouldn’t give me my change. We were suddenly surrounded by ten young men who fought with him to return the cash. We ended up getting our ride for half the price I had negotiated and one man told us to leave as the argument continued. I whispered my thank yous and got my friend out of there with relief and gratitude at the kindness of strangers.

Many disabled people here are stuck at home, isolated or just not visible in public. Society here rarely sees positive role models as India has far to come in accessibility, understanding and awarding people their rights. One man told him that he was amazed as my friend was far better off than many here such as the many illiterate and destitute living in poverty. I think my guest, in his short time here, gave many people food for thought and did more than he knows for raising awareness of how it should be in India.