Coimbatore - Interpreter Training Course Number 3

There are always some ups and downs in the first few days of the interpreter training. You rock up in a strange new town, unpack and prepare yourself and the trainers for what is to come. You take a long look at the list of names, their backgrounds and talk about their potential.

Some of the people that you thought had promise and you were excited about just don’t turn up on the day: illness in the family, changed minds, live too far away, think because they have done a sign language course they don’t need to learn about interpreting. The last reason is the most disappointing. The primary aim of the training is giving specialised interpreter training to those that have language skills whether they are bilinguals by virtue of having Deaf family or friends or because they may have learnt some sign language already. Sign language and interpreting skills: two different things people.

It’s great when you get random people turn up, those that you thought may never come and they transform over the week into knowledgeable, committed and passionate people. Being in an immersive environment for 9 straight days with members of the local Deaf community, learning from Deaf and interpreter trainers about linguistics and Deaf perspectives makes people’s ISL skills and use of specialised signs shoot through the roof.

We’ve had tons of people having light bulb moments. The guy with a Deaf friend who thinks that Deaf people don’t know very much – he’d only met one Deaf person who’d had a terrible education. A couple of days with our brilliant Deaf trainer and he was a changed man. The teachers are often the best to see. In Coimbatore we were lucky to have three teachers of the Deaf attending. All had worked for a few years and some had a basic level of signing. One broke down and cried on day one. She said going through the sign language assessment that she realised how difficult it is to understand in a different language and how bad it was that she hadn’t used signing with the children for four years. I’ve found that these light bulb moments are the turning point for people. They improve dramatically and often go on to be the strongest advocates of Deaf people and sign language.

As this was the last course I’ll be attending I have spent most of my time refusing to deliver or facilitate sessions in order to watch and play a more supportive role. I’ve been in the background watching, advising and providing input where necessary which gratifyingly has been hardly at all. I was struck down by fever one day and took to my bed in the Deaf Centre in the next room. From there I could hear them all happily role-playing away. When I popped my flushed bedhead into the room to see if everything was ok I was sympathetically told to go back to bed!

After two previous courses and an evaluation process it seems the changes we have made have left ASLI with a course that can be delivered for months to come to many potential or existing interpreters in India. I’m chuffed and really proud of the course content. Dramatic changes occur to participants over the nine days and it amazes me every time I see it. I can’t wait for the day when India gets much longer interpreter training programs. Just imagine the results that will be possible then.

10 Down, 2 to go

As is usual on the old blog, I feel the urge to reflect on what has happened and what the coming months will bring. A VSO placement often feels like it is broken up into a few stages. There's the strange first three months, the last few and the long bulk of it in the middle. At 10 months in, it certianly feels like I've been here a while. Now I'm on the final stretch it's the right time to look back and more importantly look forward to what is to come.

I look back and in some ways I feel I’ve been here forever. I can’t remember what it’s like to walk into a Tesco’s and be confronted by a range of cheeses. The common thing that’s said about India is it’s an assault on the senses when you arrive: the colours, the smells, the noise and general chaos. Thing is after months of shopping at vegetable stalls and small shops when I get into a fully-stocked supermarket I think I might feel consumed by the smell of the bakery and overcome by the salamis. I’ll be freaking out at the choice. Once I’ve recovered there is a chance I’ll be shocked by all the consumerism and will never venture into such an establishment again.

Work wise I’m currently on the third interpreter training program and writing this from Coimbatore in South India. We’ve ran out of time to do course number 4 and 5 so ASLI will be doing this after I’ve gone. This means I need to ensure everything I need to do is completed before I go, everyone is happy with what they are doing and everything is sustainable by making sure any skills and knowledge have been passed on. I’ve seen the course develop over the months and I’m really happy with the progress we’ve made. I won’t be needed at the next now it’s all up and running. There’s no relaxing yet though as there’s a few more things to keep me busy until the end of November.

I’ve had my final placement review, I’ve started catching up on reporting, I’ve planned my last few working months, have a vague idea of where I want travel afterwards and I’ve booked my flight home. In the middle of all this reflection and the tidying up of ends I just want to get back. By the time I get there three of my friends will have new born babies and people keep emailing me amazing news. Before I came, friends and family all reassured me that nothing would change in a year. They all lied. As much as I love it here and want to come back, it’s time to finish what I came here to do, plan my future then go and see all the lovely folks back home.

Pics from:
http://www.billboardmama.com/wise-construction-c-4_30.html
http://www.flickr.com/photos/63695821@N00/1327862465

Training the Interpreter Trainers

We just completed the first interpreter training program for bilinguals i.e. people already fluent in ISL (Indian Sign Language). This was a bridge course over 9 full on days. Many cups of Chai were quaffed to get us through these manic days. There may also have been a few rounds of cake...

ASLI was funded by VSO to provide this pilot course in Delhi followed by four more courses around the country. The idea was that I would write the course along with Arun Rao, the President of ASLI, who has delivered courses before. We amassed training resources such as ISL clips and started with language assessments last Monday. We’d already hand-picked our first cohort to cover a range of experiences and locations. Some of whom will become our first interpreter trainers. We then invited a few Deaf people with linguistic training to become our first batch of Deaf trainers.

In the reality of the classroom I was able to gain more insight into what the interpreters needed. Each night I went home to make notes on the days training and to prepare for the following day. Some of the material was pitched too high and I have tons of scribbles reminding me how the course will be changed for the next batch.

The definite highs were being able to observe and give people feedback. One participant said she had never had feedback in 15 years of working as an interpreter and felt she had gained a lot from the course. I’m really happy we managed to cater for both new and experienced interpreters. Everyone agreed the practicals were the most fun so next week I am working on more ideas to get people active in the classroom. I believe we have given these interpreters practical tools and information that they can use out on the job. As this was my main placement objective I am so pleased we have completed the first course successfully and have feedback so we can make improvements.  

It doesn’t end there. On the third day of training we got word that the government had approved our training. This means interpreters passing the course will be able to get an ‘A’ Level certificate with the government. The ‘A’ level is the first qualification with ‘C’ being the highest available. At least 3 of our first batch are already at ‘C’ level standard or above. ASLI is working on getting higher level qualifications as both interpreters and Deaf people recognise this is not yet enough.

Most ‘A’ and ‘B’ level courses offered consist of ISL teaching only and little interpreter training. Although our students can only get the ‘A’ certification at the moment, we have given them a grounding in ethics, more coping strategies for when they are in high pressure situations, information on how to better work with Deaf people and a chance to practice in a safe environment.

Along with the news of certification came funding to carry out an additional five courses making ten in total with the VSO funding. ASLI will now be able to create up to another 130 interpreters in this programme of training that will looks to continue long after I have left India. ASLI also has the potential now to build on the first using evaluation programmes and further courses taking ‘A’ level interpreters through to ‘B’ then ‘C’. The ultimate aim is getting higher level courses in place and jobs for interpreters. India’s interpreting profession is still going through its first baby steps and like a proud parent (or rather participatory cousin) I am happy to be here to experience it along side everyone.    

Blogpost for VSO: My Story So Far

So I've been at it again: blogging for others, this time for VSO.

They asked me to write of my experience so far. Now it's been a whopping 9 months it was a good chance to reflect and summarise the work I have been doing and what I am expecting of my remaining few months.

It was great having the VSO UK media team visiting. We had lots of fun taking pics with staff and as it was my first day back from holidays it was a nice way to ease myself back into work and being back in India.

 

You can see some more pics and read the VSO blogpost summarising my antics here.

The Indian Sign Language Academy - A Work Update

Back in February the Finance Minister announced in his budget funding for a Sign Language academy. The Deaf Way Foundation Director, Arun C. Rao, wrote a blog post and detailed his delight alongside his concerns that the Deaf community would not have effective participation in decisions as to how the academy would be run.

Here’s some background: India has over 500 schools for the Deaf, only two of which use Sign Language. The trend is very much towards the oral, audist approach of teaching and is therefore not successful. The government provides this schooling up to class eight. With the bare minimum for any employment worth considering a pass at the 10th class with any decent job requesting a class 12 minimum standard, Deaf people have been left behind for years. The academy should push forward the agenda of bilingualism and create Sign Language modules for the B.Ed. programme that teachers of the Deaf must take before being let off their leashes in the classroom. In short, teachers have been, for years, teaching in a language the children do not understand.

Interpreter provision is sketchy at best, non-existent at its worst. Interpreters are mostly provided by NGOs  such as Deaf Way and ad hoc interpreting done by bilingual family and friends. Deaf people complain that the interpreters trained by the government organisation are unintelligible and the classes mostly teach Deaf studies and basic sign language. Deaf Way will be delivering the first of five courses in August directly to those already working and skilled giving them quality teaching on ethics, interpreting theory and practical ways of improving and supporting themselves after the course.

The centre will ultimately give Indian Sign Language (ISL) the due it deserves and if successful in its current proposed form, the centre could be the biggest Sign Language Research centre in the world. The Indian government has the chance to bring forward ISL and the efforts of the Deaf community into line and even become a global leader in Sign Language linguistics.

One thing that surprises me is ISL has no real body of literature yet. There are no Deaf film producers, actors, poets, writers or presenters here as there are in the UK. The academy will encourage the Deaf community to be creative and will catalogue the results showcasing them at film festivals and other celebrations of the language.

In all the belated and important work being proposed what I am working on is just a start. The interpreter training is the main task, alongside side providing interpreter support and consultation for the National Association for the Deaf (NAD) in creating their government proposal for the academy. These proposals have been circulated within the Deaf community and consultations have proved fruitful. I was working on the proposals with NAD right up until I left for my holiday to ensure all feedback was included and the budgets were feasible. It gives me great pleasure to read another one of Arun’s posts and see the NAD proposals are being well received by those in the Ministry of Social Justice and Empowerment. It looks like Deaf people and ISL will finally get the recognition they deserve.  

Indian Interpreter Idol: The Search is on

Someone recently made a comment about my blog that it was personal and not about work. It is true. There have only been a few references to work and I wrote about our national conference.

Thing is, it’s pretty difficult to write about everything I’m doing. Just like in offices around the world there is a lot of background work but the glamorous big events don’t happen that often. (And the occasional paint throwing at Holi.) If I waxed lyrical about a meeting I had or a simple email I received I’m pretty sure people would stop reading.

I recently gave a presentation about social media to other volunteers. This was more to do with my enthusiasm for YouTube and Twitter than any specific form of expertise. Something I mentioned was to be careful what you blog about. Your neighbours or the people you work with may be reading. If you’re not getting on with someone, you definitely shouldn’t be making it public.

I also think that a blog perhaps isn’t always the right medium for what I'm doing. Occasional tweets can be seen about how work is progressing but I mostly don’t want to go into all the details now. What I can say is what I am working on is pretty big. There are only 100 known interpreters in India for what estimates have guessed are 4 million Indian Sign Language (ISL) users. A number that is less than my previous estimates due to generations of Deaf children having little access to ISL in their education and many rural Deaf people being isolated from the rest of the signing community. There is hope that education for Deaf children will improve but this will take time. There is hope that India’s laws will change. This will also inevitably take time. There are other projects my NGO works on. My work is on increasing knowledge of interpreters in society, supporting interpreters and finding potential new ones. The talent is out there. It is like Indian (Interpreter) Idol at the moment in our office as we hunt them down.

What I will say specifically, is I am six months in. It is the half way point. After one month’s training followed by five months in placement, I get it. VSO says it takes time to build those all important relationships, to understand the context in which you are working and to be apply your knowledge to the work. It feels like all the prep has been done and we really are cooking on gas. To get everything done in the next 6 months is going to be pretty hairy. We need support, there is a lot of work to be done and it is not as easy as this would be at home. I’m really positive. We have a good team, excellent vision from the Director and everyone I work with is enthusiastic and gets it too.    

Forgive me if I blog more about life than about work. It’s not all yoga, swimming and travelling. I just don’t want to give the game away. How much better is it going to be to report on the success afterwards?

If you want to know more have a look at the Facebook page and join the group to receive updates. We are also on the web here. And if you want to enter Indian Interpreter Idol and haven't done so yet please contact us.

A Recipe for Successful Weight Gain

Weight yoyo-ing is apparently usual in Delhi due to the change in temperature between winter and summer. Mine may have been a little bit more extreme. Gillian McKeith watch out, here’s how I did it:

Ingredients:

Lashings of Ghee 

Butter naans 

Karti rolls 

Anything with paneer 

Greasy but available Western food: burgers, pizzas, fries

Sundaes

Cheap local chocolate: 5 star bars are ideal

VSO volunteers

New surroundings

Sugary Chai

First take a change in surroundings and embark on a VSO in-country orientation programme in Delhi. Mix the following ingredients in a big pot: boring hostel food such as watery dahl and rotis, the same rice and pickle every day and soggy toast every morning. Simmer for a while. Chuck in a new set of colleagues and put around 18 in tiny shared rooms for 4 weeks. In order to make sure the ingredients cook correctly attend the really intense Hindi lessons.  Ensure all bonding sessions are done over food and meals out.

Once the broth has simmered for a week or two, add the greasy but available Western food at Eatopia and McDonald’s. At this point be careful of your morals when it comes to globalisation, you may have to discard these for the sake of your mental wellbeing. Continue to add a smattering of fries and McAloo Tikki burgers every few days. Stir occasionally.

At the end of the second week add in the plentiful local supply of new, cheap and tasty food at Gulab’s and other restaurants in Mehar Chand market.  Be liberal at this point. Don’t spare on any of the Butter Naans, Karti rolls, paneer or anything with ghee.

You will find this result reinvigorates your tastebuds and your appetite. Take at least one portion of the meal daily and add in some comfort chocolate such as the local 5 star bars if you wish to have quicker results. After 4 weeks, add the start of a cold Delhi winter, some accommodation issues, two extra weeks in a guesthouse and plenty of warming sugary Indian Chai.

After a few months you will find the recipe has been successful. If followed correctly you could gain anything from 5 – 10 kg.

Next instalment coming soon: Recipe for Successful Weight Loss

 

Travels, Touts and Trauma

After my recent conference my guest speaker and friend, over from the UK, stayed on for a tour of Delhi, Jaipur and Agra. He has Usher Syndrome which means, in his case, tunnel vision as well as being Deaf. For someone with this condition it can be pretty tough getting around. Imagine then visiting India: a place with few pavements, mentalist driving, little awareness of disabilities and a general level of what feels like chaos. There were incidents right from when he arrived at the airport all the way through to when he left.

To start with, we arrived at a hotel round the corner from my house where my guest would stay. I am not allowed male overnight visitors at my flat and this has been written into the tenancy agreement. My landlord is part of a lovely but rather conservative India family who live on the ground floor. The hotel staff looked perplexed to see their new guest arrive. As the two of us chatted in Sign Language they stared. The staff asked many questions and were horrified when he explained that they cannot knock on his door as he will not hear. They didn’t get it at first but then started to realise the implications of his being there and panicked. As I walked back to my pad at 4am, I wondered how this was all going to work out.

Over that week the staring I usually get went to a whole new level. A white woman, using Sign Language and guiding a man around when pavements are bumpy i.e. most of the time, attracts a lot of attention. We had a few near misses with motorbikes and a few occasional collisions with Rickshaw wallahs, a few stumbling off kerbs and autos trying to drive off whilst my friend was attempting to get in. There were some funny moments and some that were pretty stressful.

The Indian ASLI conference went very well. In India the Deafblind community are not so well integrated into the Deaf community so I had to show a few people how to communicate with our honourable guest. Once people had seen hands-on signing or were told about tunnel vision, they just got on with it. Having my guest at the conference proved to be an awareness raising exercise. In fact that is how the whole trip turned out.

With the conference over we headed by coach to Jaipur. It was impossible avoiding touts whilst being a communication guide. I shouted ‘Jao!’ (go away) more times than I have had to so far. When we got to the hotel however, the receptionist started signing away. Turns out he had a Deaf friend. Bingo. A bit later on one receptionist said my guest couldn’t go out alone until we put him straight. Later that evening he successfully went out on his own in the company of a Rickshaw-wallah. Being forewarned about gem scams in Jaipur, he returned safe.

Whilst visiting the City Palace, my guest had his first haggling experience. Later a Deaf man approached us as he worked in the shop and had seen us signing. If you’re Deaf you meet other Deaf people all over the world. It’s a known phenomenon. Some people had no patience but then you can get this wherever you go and whoever you are. Many more though watched our interactions then would try to make gestures so they could communicate directly. Some helped with the job of guiding once they knew how.

We travelled onto Agra to see the Red Fort, Agra town and the infamous Taj Mahal. A place famous for touts and con artists, I knew it wouldn’t be easy. I was lucky to find an auto driver to stay with us for the whole day saving us the hassle of negotiating a price each time. He was very patient and helped out whenever he could. A conman got my guest into the Taj for free as he wanted to take half our entrance fee afterwards. We went in for the cost of my ticket alone and left him outside penniless. There was more being bumped into by passers-by, more stares and logistical nightmares. When you have the beauty of the Taj in front of you though, nothing else is important.

After a late trip on the train back to Delhi we had a day of tourist fun there before my guest went home. Straight to the Red Fort where my guest got another free entry. I declined to go shopping at Janpath. The security guard looked horrified when I said it was just him going in. I told him I would happily accompany my guest if I got in free. This was declined so off I went much to the consternation of the guard.

Later we headed to Old Delhi. My guest got followed, grabbed and no amount of Jao-ing got rid of one man so we ducked into a street food place for a samosa and a lassi. Once replenished I negotiated a rickshaw so we could be cycled around the chaotic streets. When we got out our Rickshaw wallah tried to rip us off and wouldn’t give me my change. We were suddenly surrounded by ten young men who fought with him to return the cash. We ended up getting our ride for half the price I had negotiated and one man told us to leave as the argument continued. I whispered my thank yous and got my friend out of there with relief and gratitude at the kindness of strangers.

Many disabled people here are stuck at home, isolated or just not visible in public. Society here rarely sees positive role models as India has far to come in accessibility, understanding and awarding people their rights. One man told him that he was amazed as my friend was far better off than many here such as the many illiterate and destitute living in poverty. I think my guest, in his short time here, gave many people food for thought and did more than he knows for raising awareness of how it should be in India.

Would the real ASLI please stand up?

Seven weeks into my placement and we had a conference for the Indian ASLI. Coincidentally ‘asli’ in Hindi means ‘real’. Only a week or so after I started work this was decided. What a shocker. VSO tells you to take it easy for the first few weeks to get to know people, learn more language, form those all important relationships we are told are critical for sustainable development. I’ll be honest. My first reaction was great! Then I descended quickly into thoughts such as ‘I’m an interpreter not a conference organiser’, ‘How can I do this when I don’t speak Hindi’, ‘Two staff members have just left, we have no capacity’, ‘We have no moolah’, blah blah blah. Often, I battled with some such negativity which had to be turned into a challenge, something positive. When you are volunteering and working in a different environment in a different way the old ways in which you used to work no longer apply. It just felt like too huge a challenge to take on so soon but you somehow have to find ways to remind yourself that it will be ok.

The support I had from other VSO volunteers here in Delhi was fantastic. One of whom is going soon and I will miss her very much. Her insight and perspective after a whopping three placements was invaluable. She would make me repeat VSO mantras over coffee outings: ‘I am here to advise’, ‘Relationships with colleagues are important – doing admin tasks are not’.

After a few hiccups and a massively steep learning curve, preparations started to go very well. We got some great speakers. We suddenly managed to get some funding and with one phone call out of the blue, we had the money. One courier lost most of our letters, our emails bounced back. Somehow some of our publicity worked. People came from all over the country from as far as Hyderabad, Chandigarh, Ludhiana and Bhopal.

Even the hiccups were dealt with efficiently and without fuss. One speaker had an emergency and could not attend so we got his presentation on DVD and played that instead. It seemed whatever happened we just handled it. I learnt a lot about my colleagues at that time and formed a deep respect for them. I like to think that the conference planning actually helped to form those important relationships.

The benefit of having such a big event early has meant I could meet many interpreters from all over the country that are already working, many without access to training or support. We completed a survey to ask members what they wanted. I now know far more about sign language interpreting and the Deaf community in India from this experience. This will inform our future planning and how I complete the placement over the next nine months. With the benefit of that all so important 20-20 hindsight, it was the ideal way to make a start on the job.

Indian ASLI Facebook Group:
http://www.facebook.com/group.php?gid=280662800900

Websites:
http://www.signasli.org/ 
http://www.vso.org.uk/

Sign 4

They say try not to see anyone from home in the first few months of your placement as it can make you feel homesick. I didn’t have much choice as I attended the Sign 4 conference held in New Delhi from the 17-19/12/09. Needless to say, I didn’t feel homesick but rather it was great to see some familiar faces and hear about people’s experiences of India. I’m extremely grateful to two British colleagues who I’d texted beforehand and they’d brought over some supplies for me. Thank you both (you know who you are)! As an aside, these supplies were Marmite, Nutella and red wine. You can get anything you want in New Delhi but it comes with a price. A small jar of Marmite comes in at a fiver. To put it into perspective, this is more than a day’s allowance. Eating local wherever you are is always going to be cheaper.

The conference didn’t directly relate to my placement as it was on Sign Language linguistics but as it turned out it gave me an overview of the development of interpreting in India from the perspective of a University and a chance to meet some Deaf people from India. I could also practice my International Sign Language and meet Deaf people from around the world. There are many reasons I am doing a VSO placement. One of them is that I’d been after some international experience for a while. There are a few conferences around the world you can attend in linguistics, Sign Language, and both Deaf and interpreting associations. This felt like the start of that international experience except I was there as a new resident of India to work with the community here for the next year.

How good it was to see an International conference for Deaf people held on Indian soil. There is much to do here for Deaf people and any international events can only strengthen the case for government to set up the post of an Interpreter for Deaf people. Until it does it will be unlikely that people will want to work as interpreters with no formal employment and no recompense for that role. The government has said it will recognise the job when there are more interpreters. The chicken and the egg? It seems so. I hope that any work I can do out here can play some part in getting the egg hatched.

World Disability Day 2009

Some countries call it the International Day of People with Disabilities. Others the World Disability Day (WDD) as it is named in India. Whatever the label, with 70 million disabled people in India it is a day that needs celebration. A day that asks politicians to sit up and take notice. A day for disabled people to raise awareness and to champion their cause.

WDD has been held for the last 3 years at India Gate, under its imposing arch, far bigger than the Arc d’triomphe or Marble Arch. India currently has the People with Disabilities Act (1995). An act that disabled people and organisations say is weak. It follows the medical model of disability which says that disability is something to be treated. It does not address fully what society can or should do for disabled people or what their rights are in terms of education, health and access.

Despite this seemingly weak stance India ratified the UN Convention of Rights for Disabled People (UNCRPD) on 1st October 2007. It was the sixth country to do so but so far it is a piece of tokenism. Little has happened since. The underlying theme of WDD in India this December was to refuse amendments to the current law and create a stronger rights-based law, empowering disabled people to live fulfilled lives as equal citizens.

With regard to Deaf people the current law mentions Deaf people a handful of times including once in a definition, twice in the names of organisations that serve the Deaf community. There is not much else. It is as useful as a jumper on a hot summer day in Delhi.

It was gratifying to be part of the day, to see people out in force. With 5,000 people present it occurred to me that the many people attending seemed to be Deaf. I asked someone where everyone else was. I was informed transport is so inaccessible here that many who would have wanted to attend would not have been able to do so. Many NGOs do not have spare funds to put on transport to solve this issue. Without this, without disabled people turning up at events in force there is less likelihood of politicians seeing the changes that are necessary.

Perhaps enough will be done by the disabled people’s movement as a whole and by pressure from NGOs and external countries to get India's politicians to catch up. Perhaps there will be funding and transport for people to attend. Perhaps media efforts will be enough to raise the profile of disabled people in India. What I saw today was some incredibly passionate and committed people. A feeling of disappointment at the past but hope for the future. People had come from as far away as Orissa and Pune to attend. We're talking over 24 hours spent on a train to be there.

The UN’s message for WDD was ‘realising the Millennium Development Goals for all. These goals were set out by the UN to be achieved by 2015. They include providing a universal education for all and eradicating poverty and hunger. With disabled people often being the poorest in society due to a lack of access and exclusion from society, India has a lot of work to do over the next six years.

YouTube clip online now.